University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status.
Job Title: Office Assistant
Requisition Number: RE52761
Working Title: Department Name: 1B450: Residence Life
Work Location: Lexington, KY
Grade Level: 40
Salary Range: $15.30-24.50/hour
Type of Position: Staff
Position Time Status: Full-Time
Required Education: HS
Required Related Experience: No experience required.
Required License/Registration/Certification: None.
Physical Requirements: Some possible lifting (mailbags and packages); and sitting for the majority of the day at the front desk of an undergraduate residence hall.
Shift: 7:30 am-4:00 pm, Monday-Friday, when the residence halls are open during the fall and spring semesters.
Job Summary: The Community Administrative Assistant (CAA) supports the day-to-day operations of a residential community through a strong focus on administrative coordination, customer service, and risk management. Reporting to the building's Resident Director and supervised through the Assistant Director for Risk Management and Front Desk Operations (within the Office of Residence Life), the CAA serves as a key part of the residential support system during daytime hours.
Responsibilities include maintaining accurate housing and facility records, coordinating with Campus Housing and other university departments, overseeing front desk operations and payroll processes, managing mail and facility access systems, and supporting student outreach efforts. The role serves as a primary point of contact for residents, guests, and campus partners by providing friendly, reliable service, sharing campus resources, and fostering a community environment. Additionally, this position supports building safety and security through access management, incident reporting, emergency response procedures, and required risk management training, while engaging in ongoing professional development and regular supervision meetings to enhance performance and effectiveness.
The CAA is expected to model professional conduct, discretion, and ethical decision-making at all times. This includes maintaining confidentiality, handling sensitive information responsibly, and engaging with students in a respectful, developmentally appropriate manner. CAAs contribute to creating a community culture rooted in trust and care and upholding the mission and values of the Office of Residence Life.
Student Success will, from the time of early college outreach to graduation and beyond, support students in living a life of meaning and purpose. From a student-centered framework, our practice will be grounded in peer-reviewed literature, national best practices, and data-informed decision making. Collaborating with the campus and community, Student Success will work through a holistic lens to support a community of learners in achieving success.
Skills / Knowledge / Abilities
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply: 01/22/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.
The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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Equal employment opportunity, including veterans and individuals with disabilities
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